Why can a manager see some employees but not others?

Answer

Visibility is normally controlled by People Access, organization groups, Hyperfind logic, transfers, and effective dates. Start by comparing one visible and one missing employee on the same date.

Start here

1. Capture the exact employee, date, timeframe, and page involved.
2. Compare expected behavior with one known-good user or transaction.
3. Check effective-dated assignments before changing configuration.
4. Review audit history where available.
5. Escalate with screenshots, test results, and business impact—not only the error message.

Practical rule

Fix the confirmed source of the issue. Avoid broad profile, rule, or organization changes to solve a single unverified case.