How large should a geofence radius be?

Answer

Use the smallest radius that reliably covers legitimate work areas after onsite testing. Do not solve poor coordinates or multi-floor accuracy by expanding the radius without evaluating offsite punch risk.

Start here

1. Capture the exact employee, date, timeframe, and page involved.
2. Compare expected behavior with one known-good user or transaction.
3. Check effective-dated assignments before changing configuration.
4. Review audit history where available.
5. Escalate with screenshots, test results, and business impact—not only the error message.

Practical rule

Fix the confirmed source of the issue. Avoid broad profile, rule, or organization changes to solve a single unverified case.