Control Center Notification Audit

Purpose

Review notification volume, routing, filters, response actions, and aging.

How to use this checklist

Run this review with a system administrator, payroll/timekeeping owner, operational manager, and reporting or integration owner. Mark each item Pass, Needs Work, or Not Applicable and capture evidence.

Checklist

• [ ] Only actionable notification types are enabled
• [ ] Recipients align with manager ownership and delegation
• [ ] Filters and refinements are understandable to users
• [ ] Time-off and open-shift requests can be completed end to end
• [ ] Duplicate or stale notifications are identified
• [ ] Aging thresholds and escalation paths are documented
• [ ] Completed items leave a usable audit trail
• [ ] Notification volume is measured before and after configuration changes

Minimum evidence to retain

• Screenshot or export of the applicable configuration.
• Test employee, test date, expected result, and actual result.
• Named owner and due date for every failed item.
• Approval showing the business owner accepted the final result.

Stop and escalate when

A failed control could affect payroll, employee access, compliance, or a closed pay period. Do not use production edits as the first test.