Report Totals Differ from the Timecard

What this usually means

Compare as-of time, filters, totals definitions, and recalculation status.

First checks

1. Record the exact report run time and timeframe.
2. Recalculate the employee timecard.
3. Compare paycode and totals-category filters.
4. Check whether the report includes historical corrections or transfers.
5. Validate data latency before escalating.

Evidence to capture before escalating

• Employee or manager ID; do not send sensitive information in open channels.
• Exact date, timeframe, page, tile, or workflow.
• Expected result versus actual result.
• Screenshot of the message and relevant audit or configuration evidence.
• Whether the issue affects one user, one location, or the full organization.

Avoid

Do not make broad production configuration changes until the issue is reproduced with a controlled test. Fix the smallest confirmed layer first.