Quick Time Stamp Is Not Available

What this usually means

Check tile assignment, function access, punch rules, and profile eligibility.

First checks

1. Confirm the Quick Time Stamp tile is assigned.
2. Verify employee punch access and active account.
3. Check whether another punch experience is required by policy.
4. Review access method profile and device restrictions.
5. Test on both web and mobile where supported.

Evidence to capture before escalating

• Employee or manager ID; do not send sensitive information in open channels.
• Exact date, timeframe, page, tile, or workflow.
• Expected result versus actual result.
• Screenshot of the message and relevant audit or configuration evidence.
• Whether the issue affects one user, one location, or the full organization.

Avoid

Do not make broad production configuration changes until the issue is reproduced with a controlled test. Fix the smallest confirmed layer first.