Control Center Notifications Are Missing

What this usually means

Check notification type, recipient, filters, request status, and delegation.

First checks

1. Clear filters and refinements.
2. Confirm the event or request created a notification.
3. Verify the manager is the current recipient.
4. Check active delegation and alternate manager roles.
5. Search the underlying request page to determine whether only notification delivery failed.

Evidence to capture before escalating

• Employee or manager ID; do not send sensitive information in open channels.
• Exact date, timeframe, page, tile, or workflow.
• Expected result versus actual result.
• Screenshot of the message and relevant audit or configuration evidence.
• Whether the issue affects one user, one location, or the full organization.

Avoid

Do not make broad production configuration changes until the issue is reproduced with a controlled test. Fix the smallest confirmed layer first.