Why did a meal deduction cancel automatically?

Answer

An attestation response, manager edit, configured rule, or transferred work rule may cancel the deduction. Review the shift detail and audit history before restoring it.

Start here

1. Capture the exact employee, date, timeframe, and page involved.
2. Compare expected behavior with one known-good user or transaction.
3. Check effective-dated assignments before changing configuration.
4. Review audit history where available.
5. Escalate with screenshots, test results, and business impact—not only the error message.

Practical rule

Fix the confirmed source of the issue. Avoid broad profile, rule, or organization changes to solve a single unverified case.