Why can’t a manager remove approval?

Answer

The user may lack permission, the period may be signed off or locked, or the approval may belong to another role. Removing approval should be documented because it reopens previously accepted time.

Start here

1. Capture the exact employee, date, timeframe, and page involved.
2. Compare expected behavior with one known-good user or transaction.
3. Check effective-dated assignments before changing configuration.
4. Review audit history where available.
5. Escalate with screenshots, test results, and business impact—not only the error message.

Practical rule

Fix the confirmed source of the issue. Avoid broad profile, rule, or organization changes to solve a single unverified case.